{"id":31,"date":"2025-03-20T14:38:26","date_gmt":"2025-03-20T13:38:26","guid":{"rendered":"https:\/\/einfach-xrechnung.de\/faq\/"},"modified":"2025-05-12T08:46:47","modified_gmt":"2025-05-12T06:46:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/einfach-xrechnung.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"py-20 bg-bgcontact relative\">\n    <div class=\"container px-4\">\n        <div class=\"flex flex-col text-black\">\n            <div class=\"w-1\/3 relative\">\n                <div class=\"absolute top-0 right-40 w-124 z-[0]\">\n                    <img decoding=\"async\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/bg_x.svg\" alt=\"EinfachX\" class=\"opacity-50\">\n                <\/div>\n                <div class=\"relative text-5xl font-bold z-[1]\">\n                    <h1 class=\"text-brand mb-4\">FAQ<\/h1>\n                    <h2>Answers to frequently asked questions<\/h2>\n                <\/div>\n            <\/div>\n            <div class=\"w-full flex flex-col sm:flex-row mt-20\">\n                <div class=\"w-1\/3 pr-8 relative\">\n                    <ul class=\"js-tabs-list\">\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"general\">General<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"systemvoraussetzungen-en\">System requirements<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"lizenzierung-updateversorgung-preisgestaltung-en\">Licensing, update supply &amp; pricing<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"erstellung-validierung-en\">Creation &amp; validation<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"warnungen-fehler-en\">Warnings &amp; errors<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"anzeige-darstellung-en\">Display &amp; visualisation<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"nutzung-fuer-deutsche-bahn-und-zre-bund-en\">Utilisation for Deutsche Bahn and ZRE Bund<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"api-en\">API<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"archivspeichergroesse-en\">Archive memory size<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"sicherheit-datenschutz-en\">Security &amp; data protection<\/li>\n                                            <li class=\"js-tab-switch cursor-pointer py-2\n                                                    \" data-tab=\"support-hilfe-en\">Support &amp; Help<\/li>\n                                        <\/ul>\n                <\/div>\n                <div class=\"w-2\/3 faqs\">\n                    <div class=\"js-accordion\">\n                                                                                    <div class=\"\n                                     js-tab js-tab-support-hilfe-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How do I get support?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li>Via the contact form on the EinfachX website.<\/li>\n<li>Via the &#8220;Contact&#8221; menu item in XCreator\/XCloud<\/li>\n<li>By e-mail to support@einfachx.de<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-erstellung-validierung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How do I create a commercial credit note?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li>To create a commercial credit note\/voucher, select \u201cCredit note\u201d as the invoice type in the first section of XCreator or XCloud.<\/li>\n<li>Unlike invoice corrections (invoice type: \u201cCorrected invoice\u201d), NO reference to a previous invoice is necessary here.<\/li>\n<li>A credit note therefore stands alone and does NOT have a negative sign in front of the invoice amount.<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-sicherheit-datenschutz-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How is my data protected in the XCloud?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>All data is secured by SSL encryption and is stored in Germany in compliance with the GDPR.<\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-sicherheit-datenschutz-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Will my invoice data be passed on to third parties?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>No. Processing by XCreator\/XViewer takes place locally and offline. The data is not forwarded.  <\/p>\n<p>&nbsp;<\/p>\n<p>Processing by XCloud\/XArchive\/XCorporate\/XAPI takes place in a German data centre in compliance with the GDPR. The data is not passed on to third parties. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-anzeige-darstellung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How can I display the technical field IDs from the &#8220;XRechnung Standard Specification&#8221;?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Within information, warning, and error messages, XCreator or XCloud often displays an abbreviation (e.g., \u201cBT-1\u201d) next to the actual field name or technical designation. This abbreviation represents the unique ID of the field in question, as listed in the \u201cXRechnung Standard Specification\u201d. These IDs can be shown or hidden as needed using the \u201cShow technical field IDs from \u2018XRechnung Standard Specification\u2019\u201d button, which is located at the bottom of each step of the invoice form.  <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-archivspeichergroesse-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How many invoices does the memory hold?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li><strong>XInvoices without attachments:<\/strong> Up to 1 million invoices<\/li>\n<li><strong>ZUGFeRD invoices: <\/strong>About 10,000 &#8211; 20,000 invoices<\/li>\n<li><strong>With attachments:<\/strong> Storage space depends on the file size.<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-api-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How is API usage calculated?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Free of charge during the launch, later via volume tariffs.<\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-api-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Can I use the API without an XCloud account?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>No, an XCloud account is required, but no active access key.<\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-api-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How do I get access to the API?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>An API key can be created via the XCloud account. To do this, select Profile -&gt; API -&gt; Create new in your XCloud account. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-api-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What transfer models are there?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li><strong>SyntaxInvoice:<\/strong> Comprehensive and flexible, but more complex.<\/li>\n<li><strong>SimplifiedInvoice:<\/strong> Simpler and optimised for standard requirements<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-api-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How are the transfer models structured?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>We provide detailed information on the structure of the API in our API docs and on an interactive Swagger page:<\/p>\n<p><strong>API docs:<\/strong> <a href=\"https:\/\/cloud.einfach-xrechnung.de\/api-docs\">https:\/\/cloud.einfach-xrechnung.de\/api-docs<\/a><\/p>\n<p><strong>Swagger:<\/strong> <a href=\"https:\/\/cloud.einfach-xrechnung.de\/swagger\">https:\/\/cloud.einfach-xrechnung.de\/swagger<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>The API endpoints &#8220;Get SampleRequest&#8221; and &#8220;Post Create&#8221; are available for both invoice models. The SampleRequest endpoint returns a sample data set that can be used as a body parameter for the Create endpoint. <\/p>\n<p>&nbsp;<\/p>\n<p>Both the API docs and the Swagger page allow direct download of the Json schema to be used. This schema can be used to generate the client-side code for the data classes using common tools for most programming languages. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-api-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What possibilities does the API offer?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li>Creation of XInvoices with validation by the KoSIT Validator.<\/li>\n<li>Optional skipping of extended validation for faster invoice creation<\/li>\n<li>Optional creation of a compact preview<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-api-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Is there an API for EinfachX?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Yes, an API for the XCloud is available. An API for XCreator is being planned. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-nutzung-fuer-deutsche-bahn-und-zre-bund-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Can XCreator be used for XInvoices to the Federal Central Invoice Receiving Centre (ZRE Bund)?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Yes, please make sure that you send the XRechnung via the e-mail address with which you are also registered with the ZRA Bund. <\/p>\n<p>&nbsp;<\/p>\n<p>XInvoices from other sender addresses will be rejected by the ZRE Bund. For this reason, XRechnungen to the ZRE Bund cannot be sent directly via the integrated dispatch functionality of the XCloud. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-nutzung-fuer-deutsche-bahn-und-zre-bund-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Can XCreator be used for XInvoices to Deutsche Bahn?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Yes, please note the extended validation rules of Deutsche Bahn: <\/p>\n<ul>\n<li>Only embedded files are permitted for file attachments. Please leave the &#8220;URL&#8221; field of a file attachment blank in XCreator. <\/li>\n<li>An XInvoice must contain at least the invoice period or the delivery date. Please fill in the &#8220;Delivery date&#8221; field or the two &#8220;Invoice period&#8221; fields in section 3a of the XCreator. <\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-anzeige-darstellung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Why is the invoice preview not working?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>XCreator creates the invoice preview in the form of an .html file. After XCreator has generated the corresponding preview by clicking on the respective button, XCreator instructs Windows to open the file with the standard web browser. <\/p>\n<p>After a Windows update or a new installation of Windows, the default web browser may have to be set (again). You can then use the preview function of XCreator again as usual. <\/p>\n<p>&nbsp;<\/p>\n<p>To set a default browser, you can follow one of these instructions, for example:<\/p>\n<ul>\n<li>Microsoft: <a href=\"https:\/\/support.microsoft.com\/de-de\/windows\/%C3%A4ndern-der-standardprogramme-in-windows-e5d82cad-17d1-c53b-3505-f10a32e1894d\">\u00c4ndern von Standard-Apps in Windows<\/a><\/li>\n<li>Heise: <a href=\"https:\/\/www.heise.de\/tipps-tricks\/Windows-11-Standardbrowser-aendern-so-geht-s-7536621.html\">Windows 11: Standardbrowser \u00e4ndern &#8211; so geht&#8217;s<\/a><\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-anzeige-darstellung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Which formats can be displayed?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>XInvoices in UBL and CII syntax.<\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-warnungen-fehler-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What does the error message &#8220;Invalid content for cac:Attachment&#8221; mean?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Check the document identifier of the file attachments and remove empty attachments.<\/p>\n<p>&nbsp;<\/p>\n<p>According to the XInvoice specification, each attachment must have a document identifier.<\/p>\n<p>&nbsp;<\/p>\n<p>Please check your entries in section &#8220;7- Attachments&#8221; and create the invoice again. If empty attachments have crept in during the processing of the attachments, these can simply be deleted.<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-231 size-full\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/uploads\/2025\/04\/Detailbild-Rechnungsanlagen.png\" alt=\"\" width=\"1813\" height=\"784\" srcset=\"https:\/\/einfach-xrechnung.de\/wp-content\/uploads\/2025\/04\/Detailbild-Rechnungsanlagen.png 1813w, https:\/\/einfach-xrechnung.de\/wp-content\/uploads\/2025\/04\/Detailbild-Rechnungsanlagen-300x130.png 300w, https:\/\/einfach-xrechnung.de\/wp-content\/uploads\/2025\/04\/Detailbild-Rechnungsanlagen-1024x443.png 1024w, https:\/\/einfach-xrechnung.de\/wp-content\/uploads\/2025\/04\/Detailbild-Rechnungsanlagen-768x332.png 768w, https:\/\/einfach-xrechnung.de\/wp-content\/uploads\/2025\/04\/Detailbild-Rechnungsanlagen-1536x664.png 1536w\" sizes=\"(max-width: 1813px) 100vw, 1813px\" \/><\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-warnungen-fehler-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What does the error message &#8220;When specifying an &#8216;order number&#8217; (BT-14), it is always necessary to specify an &#8216;order number&#8217; (BT-13).&#8221; or the error message &#8220;A document may not contain empty elements.&#8221; mean?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>The error message comes from the official KoSIT validator and states that the generated XRechnung contains an empty field, which is why the validation fails.<\/p>\n<p>&nbsp;<\/p>\n<p>Currently, &#8220;order number&#8221; and &#8220;order number&#8221; are technically linked in such a way that when an &#8220;order number&#8221; (BT-14) is specified, an &#8220;order number&#8221; (BT-13) must always be specified as well.<\/p>\n<p>&nbsp;<\/p>\n<p>Even if we are not happy with this ourselves, we currently have to implement it this way, as the resulting XRechnung would otherwise not conform to the (technical) specification.<\/p>\n<p>&nbsp;<\/p>\n<p>We are currently in contact with the bodies responsible for the standards in order to be able to offer a better solution in the future.<\/p>\n<p>&nbsp;<\/p>\n<p>In short: If you specify an order number, please always specify an order number as well. If your customer accepts it, you can also enter a &#8220;-&#8221; as the order number, for example.  <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-warnungen-fehler-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What is tolerated errors\/warnings all about?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>In rare cases, there are contradictions in the XRechnung standard that have not yet been finally clarified.<\/p>\n<p>&nbsp;<\/p>\n<p>The KoSIT Validator sometimes delivers ambiguous results, especially for invoice types from the construction industry.<\/p>\n<p>&nbsp;<\/p>\n<p>If you receive a message with the following content or the error code BR-CL-01 after validation, you can usually still send the XRechnung:<\/p>\n<p>&nbsp;<\/p>\n<p>&#8220;The checked document contains at least one error \/ warning. It is NOT CONFORM to the formal requirements. It is recommended to process the document, as the existing errors\/warnings are currently tolerated.&#8221;<\/p>\n<p>&nbsp;<\/p>\n<p>If your invoice recipient rejects the invoice and it is an X invoice of an invoice type from the construction industry, you can use a different invoice type, e.g. &#8220;Invoice&#8221;, after consulting the relevant invoice recipient.<\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-erstellung-validierung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How are XInvoices validated?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Validation takes place via the official KoSIT validator. This also generates the test report, which can be displayed in the EinfachX user interface. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-erstellung-validierung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Can I create cumulative partial invoices?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Unfortunately, the XRechnung standard does not provide for the creation of cumulative partial invoices, only simple partial invoices. The &#8220;Amount already paid&#8221; field (BT-113) is therefore also not intended for cumulative instalment invoices. <\/p>\n<p>&nbsp;<\/p>\n<p>In the &#8220;Reference to previous invoice&#8221; area (BT-25), only invoice numbers including invoice date can be listed in order to refer to previous related invoices. <\/p>\n<p>&nbsp;<\/p>\n<p>If your customer accepts it, you can currently generate a kind of cumulative partial invoice indirectly via the &#8220;diversions&#8221; of the invoice items. Technically, the standard allows you to specify a partial amount that has already been paid as an invoice item with a negative quantity, although the standard does not provide for this purpose. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-erstellung-validierung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How do I create an invoice correction or cancellation invoice?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li>To correct or cancel a previous invoice, &#8220;Corrected invoice&#8221; must be selected as the invoice type in the first section of the XCreator.<\/li>\n<li>In addition &#8211; also in the first section &#8211; at least one &#8220;Reference to previous invoice&#8221; must be set.<\/li>\n<li>To specify a negative invoice item, the quantity of the item must be given a negative sign.<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-erstellung-validierung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Do I have to specify the \u201cBuyer Business Process Type\u201d?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>No, unless the customer specifies a specific value.<\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-erstellung-validierung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What does the field \u201cElectronic Address (Technical Endpoint ID)\u201d mean?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Starting with XCreator version 4.0, the \u201cElectronic Address (Technical Endpoint ID)\u201d (BT-34 or BT-49) must be filled in. This is a requirement of KoSIT, which we are obliged to comply with. In most cases, it is sufficient to enter a corresponding email address.  <\/p>\n<p>&nbsp;<\/p>\n<p>Alternatively, you can also enter a different ID in the \u201cElectronic Address (Technical Endpoint ID)\u201d field (BT-34 or BT-49), such as the Leitweg-ID or VAT ID, especially if your customer requests this. In any case, you must ensure that the electronic address entered corresponds to the selected schema. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-erstellung-validierung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What format are XRechnungen created in?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>EinfachX XCreator creates XML files in UBL syntax in accordance with the \u201cStandard XRechnung\u201d published by the Coordination Office for IT Standards (KoSIT).<\/p>\n<p>&nbsp;<\/p>\n<p>The current version of the XRechnung standard is \u201cVersion XRechnung 3.0.2\u201d, or \u201cXRechnung 3.0\u201d for short. This version has been valid since February 1, 2024. <\/p>\n<p>&nbsp;<\/p>\n<p>The current version of the standard can be accessed via the following link:<\/p>\n<p><a href=\"https:\/\/xeinkauf.de\/app\/uploads\/2024\/07\/302-XRechnung-2024-06-20.pdf\" target=\"_blank\" rel=\"noopener\">https:\/\/xeinkauf.de\/app\/uploads\/2024\/07\/302-XRechnung-2024-06-20.pdf<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Further information on XRechnung and the validity periods of the individual versions is also published on the KoSIT website:<\/p>\n<p><a href=\"https:\/\/xeinkauf.de\/xrechnung\/\" target=\"_blank\" rel=\"noopener\">https:\/\/xeinkauf.de\/xrechnung\/<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>Similarly, EinfachX XCreator currently creates XRechnungen invoices in version 3.0. Optionally, XRechnungen invoices in versions 2.3 (valid until January 31, 2024) or 2.2 (valid until July 31, 2023) can also be created if desired for compatibility reasons. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-lizenzierung-updateversorgung-preisgestaltung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What happens to my XCloud access at the end of the year?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li>In the &#8220;Profile&#8221; section of the XCloud, you can see the date until which your access is valid and your account is activated.<\/li>\n<li>If your access has expired, your account will be deactivated. This means that you will not be able to create any more XInvoices. Your previously saved data will be retained.  <\/li>\n<li>To reactivate your account and create further XInvoices, you can purchase a new annual account at favourable conditions. You will find a corresponding discount code in your XCloud account profile. <\/li>\n<li>To ensure uninterrupted working, it is advisable to purchase and activate a new annual access before deactivating your account. The remaining term of your previous account will of course be taken into account and will not be lost. <\/li>\n<li>Annual passes can be purchased under the following link: Purchase <a href=\"https:\/\/kezima-dynamics.de\/kasse\/?add-to-cart=2957\">XCloud annual access<\/a><\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-lizenzierung-updateversorgung-preisgestaltung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">How can I continue to receive updates for XCreator\/XViewer?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li>To stay up to date after the 13th month following purchase of the license, you can purchase update packages for XCreator\/XViewer.<\/li>\n<li>Purchase of an update package that enables further updates for 12 months.<\/li>\n<li>This can be repeated as often as desired.<\/li>\n<li>It is advisable to purchase the package before the current supply expires.<\/li>\n<li>To ensure uninterrupted updates, we recommend purchasing and activating a new update package before the 12 months expire. The remaining term of your previous update supply will of course be credited and will not be lost. <\/li>\n<li>Update packages can be purchased at the following links:\n<ul>\n<li><a href=\"https:\/\/kezima-dynamics.de\/kasse\/?add-to-cart=3869\">Purchase XCreator update package<\/a><\/li>\n<li><a href=\"https:\/\/kezima-dynamics.de\/kasse\/?add-to-cart=3872\">Purchase XViewer update package<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-lizenzierung-updateversorgung-preisgestaltung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What happens after the 12-month update supply for XCreator\/XViewer expires?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li>The software can be used indefinitely.<\/li>\n<li>Further updates are only available with an additional update package.<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-lizenzierung-updateversorgung-preisgestaltung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What does a license for XCreator\/XViewer entitle me to?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><ul>\n<li>The purchase of a license for XCreator\/XViewer entitles you (1 user) to use the software on up to 3 devices for an unlimited period of time.<\/li>\n<li>In this context, \u201cuser\u201d refers to the (natural) person who uses\/applies the software and is synonymous with \u201capplicant.\u201d<\/li>\n<li>If the software is to be used by 5 employees, this constitutes use by 5 users, and 5 licenses are required.<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-lizenzierung-updateversorgung-preisgestaltung-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Do I take out a subscription with automatically recurring costs at the time of purchase?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>There is no subscription with the purchase of XCreator, XViewer and XCloud. If a licence is time-limited (e.g. XCloud annual access), it must be actively extended. <\/p>\n<p>&nbsp;<\/p>\n<p>XArchive and XCloud Corporate are subscriptions that are billed annually until active cancellation. Cancellation is conveniently possible via your customer account. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-systemvoraussetzungen-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Is an Internet connection required to create (XCreator), display or validate (XCreator, XViewer) XInvoices?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>No. Unlike the online demo and XCloud, the full versions of EinfachX XCreator and XViewer can be used offline. <\/p>\n<p>&nbsp;<\/p>\n<p>An Internet connection is only required to activate the licence after installation and to download updates.<\/p>\n<p>&nbsp;<\/p>\n<p>XInvoices are created, displayed and validated locally and offline. The invoice data is not sent to us or other third parties. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-systemvoraussetzungen-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What system requirements are needed for the EinfachX XCloud?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>A current Internet browser is sufficient. In addition to use on Windows, the XCloud is therefore also perfect for maxOS, Linux, Android and iOS. <\/p>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-systemvoraussetzungen-en                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">What are the system requirements for XCreator and XViewer?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p><strong>Minimum requirements:<\/strong><\/p>\n<ul>\n<li>Operating system: Windows 10 Home<\/li>\n<li>Hard disc: 2GB free storage space<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Recommended requirements:<\/strong><\/p>\n<ul>\n<li>Operating system: Windows 10 Pro or newer<\/li>\n<li>Screen resolution: FHD (1920&#215;1080)<\/li>\n<\/ul>\n<\/div>\n                                <\/div>\n                                                            <div class=\"\n                                     js-tab js-tab-general                                                                                    hidden\n                                                                                                                js-accordion-item border-b-1 border-b-gray-700 py-6 \">\n                                    <div class=\"js-accordion-headline flex justify-between items-center cursor-pointer\">\n                                        <h6 class=\"font-bold text-base\">Is there documentation for the EinfachX XCreator?<\/h6>\n                                        <img decoding=\"async\" class=\"h-10 transition-transform duration-300\" src=\"https:\/\/einfach-xrechnung.de\/wp-content\/themes\/unikat\/theme\/img\/arrow.svg\" alt=\"Pfeil\">\n                                    <\/div>\n                                    <div class=\"js-accordion-content overflow-hidden max-h-0 transition-all duration-300\"><p>Yes, the documentation can be accessed via the navigation menu of XCreator, the XCloud, the online demo or directly <a href=\"https:\/\/einfach-xrechnung.de\/en\/documentation\/\">here<\/a>. <\/p>\n<\/div>\n                                <\/div>\n                                                                        <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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